Registration
Inspected against a published standard.
RQIA number
10935Agencies that provide domiciliary care must be registered with the Regulation and Quality Improvement Authority. RQIA inspects them against the minimum standards, and publishes the reports.
What an inspection looks at.
The standards cover how an agency recruits and trains its staff, how the agency is managed, and how care workers treat the people they support. RQIA also checks that the right policies are in place to protect those people.
The inspection of a domiciliary care agency is not the same as the inspection of a nursing agency. If you are comparing providers, read the report for the kind of service you actually need.
We would say this even if you were not considering Opus: make sure any agency you choose is registered with RQIA. The list of registered services, and the inspection reports, are on the RQIA website.
